Responsibilities:

• Support monthly sales, revenue and profit targets across the software portfolio.
• Maintain and grow the existing partner base through account planning, customer mapping and regular engagement.
• Work with partners to identify opportunities to increase share of wallet.
• Generate leads and support the sales process jointly with channel partners.
• Deliver product and brand presentations to customers and partners.
• Maintain effective relationships between vendor and partner stakeholders at multiple levels.
• Report progress against development plans back to the vendor.
• Ensure agreed service levels are met and the portfolio is managed effectively within the partner environment.
• Produce fast and accurate costing and quotations for partners.
• Provide product and sales support to customers, partners and systems integrators.
• Support partner marketing initiatives aligned to vendor go-to-market priorities.
• Analyse relevant market segments and contribute to strategies that increase product and brand demand.
• Maintain accurate product codes, pricing agreements and related information within the ERP system.
• Build and maintain strong internal and external stakeholder relationships.
• Apply company strategy, policies and compliance requirements consistently across the portfolio.

Requirements:

• Minimum 5 years’ work experience within an IT environment.
• Previous experience within the ICT distribution industry.
• Demonstrable knowledge of software tools and products.
• Understanding of software and cloud value propositions would be highly beneficial.
• Previous experience in a customer service environment.
• Understanding of forex conversions and calculations.
• Matric with Mathematics is essential.
• A tertiary qualification or relevant diploma in Business or IT would be advantageous.
• Relevant vendor accreditations would be advantageous.
• Strong working knowledge of MS Word, Excel, Outlook and PowerPoint.
• Strong written and verbal business communication skills.
• Confident sales presentation skills.
• Strong organisational, administrative and time-management ability.
• Able to work effectively against deadlines and commercial targets.
• Strong interpersonal skills and the ability to collaborate across customers, partners, vendors and internal teams.
• High attention to detail and a strong customer-service orientation.
• Self-managed, proactive and interested in continually developing product and technology knowledge.
• Valid driver’s licence and own vehicle.
• Comfortable with local travel.
• Fluent in English.