Operations Manager

HR Tech
Position Overview

Overview:

Our client is a fast-growing global technology business that helps companies build and manage international teams through innovative workforce solutions. As they continue to expand across global markets, they’re investing in operational excellence, automation and scalable processes to support the next phase of growth. They’re looking for a Payroll Operations Manager who enjoys improving systems, solving operational challenges and building processes that make complex operations simpler and more efficient.

This is not a traditional payroll role. You’ll sit at the intersection of operations, process improvement and project delivery, ensuring payroll operations are scalable, efficient and continuously evolving. Working closely with cross-functional teams, you’ll identify opportunities to automate workflows, improve operational processes and deliver projects that enhance the overall customer and internal experience. If you enjoy building better ways of working and thrive in fast-paced, high-growth environments, this role offers the opportunity to make a genuine impact.

Responsibilities:

 

  • Lead operational improvement initiatives across payroll processes and internal workflows.
  • Identify opportunities to automate repetitive tasks and implement scalable solutions.
  • Manage projects from planning through to successful delivery, ensuring timelines and objectives are achieved.
  • Analyse existing operational processes and recommend improvements that increase efficiency and accuracy.
  • Collaborate with cross-functional teams to streamline workflows and support business growth.
  • Build and document operational processes that can scale alongside the business.
  • Monitor operational performance and identify opportunities for continuous improvement.
  • Support the implementation of new systems, tools and operational initiatives.
  • Manage multiple priorities while maintaining exceptional attention to detail.
  • Partner with stakeholders to ensure operational excellence across the payroll function.

Requirements:

  • A relevant tertiary qualification, preferably in Accounting, Finance, Law or a related discipline.
  • Experience driving operational improvements within a payroll, operations or business environment.
  • Strong process improvement and workflow optimisation experience.
  • Proven project management capability with the ability to deliver multiple initiatives simultaneously.
  • Experience implementing automation solutions and improving operational efficiency.
  • Excellent analytical and problem-solving skills.
  • Strong stakeholder management and communication skills.
  • Highly organised with exceptional attention to detail.
  • Comfortable working in a fast-paced technology environment.
  • A proactive mindset with a passion for continuous improvement.
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