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Payroll Operations Associate
Payroll Operations Associate
- HR Tech
- Recently Added
- Philippines
- Full-time
- Location -
- Position -
- Salary -
- Philippines
- Full-time
- Market related
Overview
Our client is a fast-growing global company that helps businesses hire, manage and pay teams around the world through an Employer of Record model, handling payroll for clients across dozens of countries. As their APAC payroll operations grow, they need a Payroll Operations Associate based in the Philippines to help keep that machine running accurately and on time. This is a hands-on, individual contributor role covering the full payroll cycle: calendars, input collection, data checks, reconciliations, approvals and post-payroll admin, across a portfolio of APAC territories (and occasionally beyond). You’ll coordinate directly with local payroll providers and in-country experts, catching risks early and keeping everyone on schedule. Previous payroll experience helps but isn’t required. What matters more is genuine comfort with detailed data, deadline pressure, and following a process through to the end without letting anything slip. This is a remote role, open to candidates based in the Philippines, with a market-related salary.
View requirements and responsibilities
Responsibilities:
- Support end-to-end payroll operations across an assigned portfolio of APAC territories, keeping activities on track against agreed deadlines and SLAs
- Maintain payroll calendars, data cut-offs, checklists and action trackers, following up with stakeholders to keep inputs and approvals on time
- Collect and review payroll inputs for completeness, consistency and alignment with documented requirements
- Coordinate with local payroll providers and in-country experts, tracking queries, inputs, outputs and outstanding actions through to completion
- Support payroll validations, reconciliations and output checks, identifying and documenting discrepancies
- Investigate routine payroll issues, resolve what’s within scope, and escalate complex cases with clear context and evidence
- Support payroll-related employee lifecycle events, including onboarding, salary changes, bonuses, leave impacts, final pay and offboarding
- Maintain accurate SOPs, country checklists, process maps, control documentation and internal knowledge-base materials
- Handle employee and payroll data in line with confidentiality, access-control and data-protection requirements
- Track payroll deadlines, risks, open actions, service levels and recurring issues, raising concerns early
- Support process improvement and automation initiatives, identifying friction and helping test and implement scalable solutions
- Assist with onboarding new territories and transitioning payroll knowledge from external providers into internal processes
Requirements:
- Relevant experience in payroll, finance operations, HR operations, shared services, administration or another detail-oriented operational environment (assessed on demonstrated capability rather than years of experience)
- Demonstrated ability to work in a deadline-driven environment, handle detailed data accurately, and follow actions through to completion
- Strong attention to detail, able to follow structured processes while spotting gaps or inconsistencies
- Strong analytical and problem-solving skills, confident investigating detailed issues
- Ability to manage multiple tasks and deadlines, prioritise effectively, and raise risks before they affect delivery
- Strong spreadsheet and data-handling skills, including data validation, reconciliations and working with large datasets
- Excellent written and verbal English
- Sound judgement handling confidential employee, payroll and financial information
- Based in the Philippines and able to work primarily within Philippine and APAC business hours, with occasional flexibility for regional payroll cut-offs and cross-region handovers
- Hustle Co.