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Merchandise Planning Specialist
Merchandise Planning Specialist
- SaaS
- Recently Added
- Australia
- Full-time
- Location -
- Position -
- Salary -
- Australia
- Full-time
- 140 000 - 180 000 AU$
Company Overview
Our client is a global retail technology business transforming how fashion brands buy, plan, and trade. Their platform is trusted by leading retailers around the world to make faster, smarter commercial decisions by combining powerful technology with deep retail expertise. What sets the business apart is its consultative approach. They don’t simply provide software, they partner with retailers to improve planning, optimise performance, and help teams confidently adopt new ways of working. As the business continues to grow internationally, they are looking for experienced retail professionals who can bridge the gap between merchandising expertise and technology.
Position Overview
This is a unique opportunity for someone looking to step beyond traditional retail. The Retail Solutions Consultant works directly with fashion retailers throughout their implementation journey, helping them successfully adopt a market-leading merchandising platform and embed best practices into their planning processes. Rather than managing a category or trading a range, you’ll become a trusted advisor, guiding customers through implementation, delivering training, supporting change management, and helping brands maximise value from the platform. This role is ideal for someone with a background in merchandise planning, buying, or commercial retail who enjoys building relationships, leading projects, and combining retail expertise with innovative technology.
View requirements and responsibilities
Responsibilities:
- Lead end-to-end customer onboarding and implementation projects
- Manage implementation timelines from planning through to successful go-live
- Support platform configuration alongside technical teams
- Build trusted relationships with customers throughout implementation and adoption
- Deliver onboarding sessions, workshops, and platform training
- Understand customers’ commercial objectives and align platform capabilities to their business needs
- Support the Sales team during product demonstrations and solution discussions
- Translate platform functionality into meaningful commercial outcomes
- Collaborate with Product and Engineering teams to provide customer insights and feedback
- Support testing and rollout of new platform functionality
- Maintain ongoing customer engagement to encourage long-term adoption
- Contribute to improving implementation processes and customer best practices
Requirements:
Experience
- 5+ years’ experience within fashion retail
- Background in Merchandise Planning, Merchandise Management, Buying, or similar commercial retail functions
- Experience leading projects or system implementations
- Experience driving operational or process improvements
- Strong understanding of retail planning and merchandising principles
Skills
- Excellent project management capability
- Strong stakeholder management and relationship-building skills
- Outstanding presentation and communication ability
- Commercial mindset with strong analytical capability
- Ability to simplify technical concepts for business users
- Strong problem-solving skills
- Ability to manage multiple projects simultaneously
- Hustle Co.