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External Account Manager | Commercial

External Account Manager | Commercial

ICT Distribution
Position Overview

Overview

 

Our client is a well-established ICT distribution business looking for an experienced External Account Manager to drive growth across its commercial customer base in Gauteng. This is a hands-on, target-driven sales role for someone who is confident developing new business while continuing to grow and strengthen existing customer relationships. You’ll manage the full sales process, from prospecting and pipeline development through to quotations, negotiation and converting opportunities into orders.

Working across reseller and end-user environments, you’ll represent a broad portfolio of enterprise technology solutions and play a direct role in achieving monthly sales targets as well as sustained quarter-on-quarter and year-on-year growth.

This opportunity would suit a commercially minded salesperson who understands the ICT market, enjoys being customer-facing and has the energy and persistence to build a strong pipeline, open new accounts and develop long-term commercial relationships.

Responsibilities:

 

  • Achieve monthly sales targets and deliver consistent quarter-on-quarter and year-on-year growth.
  • Establish and grow a new customer base within the commercial sector.
  • Build and maintain strong relationships with new and existing customers through regular engagement and client visits.
  • Develop account-specific sales plans and identify opportunities to increase revenue and grow account value.
  • Generate new business leads and maintain consistent follow-up across pipeline opportunities.
  • Manage the full sales process from prospecting and qualification through to quotation, negotiation and order conversion.
  • Respond to tenders and support the associated tender administration process.
  • Maintain accurate customer information, sales forecasts and pipeline records.
  • Deliver product presentations and participate in customer meetings, events and relationship-building activities.
  • Identify opportunities to introduce relevant products and solutions to reseller and end-user customers.
  • Compile quotations in collaboration with internal sales resources.
  • Follow up on quotations and actively drive opportunities through to order.
  • Attend relevant product training and industry events.
  • Maintain up-to-date product knowledge and remain informed about competitor and market activity.
  • Process and maintain relevant sales documentation.
  • Work collaboratively with internal teams to ensure a professional and responsive customer experience.

Requirements:

 

  • Minimum of 5 years’ experience in external sales.
  • Ideally 3 or more years’ account management experience within the commercial sector.
  • Strong knowledge of IT enterprise products is essential.
  • Previous sales experience within the IT industry is highly advantageous.
  • Experience within an ICT distribution environment would be advantageous.
  • An established network across reseller and/or end-user markets.
  • Proven ability to close deals and consistently work toward demanding sales targets.
  • Strong negotiation skills and commercial judgement.
  • Excellent verbal and written business communication skills.
  • Strong presentation and customer engagement skills.
  • Matric, preferably including Mathematics.
  • A relevant tertiary qualification or diploma in Sales, Marketing or IT would be advantageous.
  • Intermediate proficiency in Microsoft Word, Excel, Outlook and PowerPoint.
  • Strong organisational and time-management skills, with the ability to manage a high workload and competing deadlines.
  • Self-driven, confident and comfortable working in a competitive, target-focused environment.
  • High levels of energy, resilience and perseverance.
  • Strong attention to detail and a professional approach to customer engagement.
  • A collaborative approach with the ability to work effectively as part of a team.
  • Valid driver’s licence and own vehicle.
  • Willingness to travel locally.
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